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MPS Operative
Sharp Business Systems UK PLC
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JO-1811-817
Permanent / Full Time

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Managed Print Services Operative - based Middlesex 


Role Overview:
Great new role working on site in a team of 3 who look after 140 photocopiers and printers across a university campus in North West London. Working days are Saturday to Wednesday. Full training given
In addition to 26 days’ holidays (plus bank holidays), Sharp offer a range of benefits including cycle to work, discounted gym membership and child care vouchers. We also offer a Flexible Benefits scheme to all our colleagues (this includes high street & cinema discounts, gadget scheme, Critical Illness & Dental Insurance, holiday trading & much more).


Key Responsibilities:
Working Saturday to Wednesday as part of the onsite maintenance team for one of Sharp’s key customers. Day to day proactive maintenance on the machines – topping up paper trays and replacing toner cartridges, keeping machines clean and updated as required. Making sure that database of machines is up to date and updating training material to be displayed near the machines. Responding to user requests and queries.  Logging calls and requests, escalating problems as required.  Helping with moves and relocations of the devices. 
Full training given. Going forward you will be trained to do front line repairs.


Experience, Skills & Qualifications:
Practical person with prior knowledge of photocopiers, printers and MFDs (Multifunction Devices) is ideal, however full training will be given. Great attitude to customer service, awareness of being on customer site and committed to giving a great service to the students and staff who rely on the machines being fully operational


Required Behaviours:
Practical and reliable with customer service skills and helpful attitude.

About Sharp Business Systems UK Plc
 
Sharp Business Systems provide innovative print, software, managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies.
 
By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.
 
As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements.
 
Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems.  We also supply a wide range of software solutions, which combines with our premium level service support to offer our customers a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
 
Our success and longevity in an ever changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.
 
How to Apply:
To apply now, click on “Apply Online”. All candidate applications are reviewed in accordance with the criteria outlined for the job role.




 

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