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Inside Sales Account Manager
Sharp Business Systems UK PLC
Wakefield Office
Permanent / Full Time

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Inside Sales Account Manager  

Role Overview:
We are hiring for 2 Inside Sales Account Managers to work alongside our Public Sector Sales Managers, through managing existing accounts, developing new business and promoting Sharp’s Office solutions portfolio. Great opportunity for highly motivated self-starters with previous experience in Internal Sales, dealing with technical products.
In addition to 26 days’ holidays (plus bank holidays), Sharp offer a range of benefits including cycle to work, discounted gym membership and child care vouchers. We also offer a Flexible Benefits scheme to all our colleagues (this includes high street & cinema discounts, gadget scheme, Critical Illness & Dental Insurance, holiday trading & much more).
Key Responsibilities:
Managing and developing existing accounts (70%) and generating new business (30%)
Supporting Sales Management Team with quotes, sales proposals and renewals
Providing support to end customers to escalate and resolve customer service issues
Providing telephone support and advice to the Government Framework Officers in the provision of product information on Office Solutions Portfolio including MFP (Multi-Function Printer) hardware, Solutions Software, Sharp Visual Solutions and Optimised IT Services.
Utilising the CRM system to effectively manage customers and prospects.
Experience, Skills & Qualifications:
  • Previous experience in an Inside sale, internal Sales or Sales Support role in a technical product environment such as Document Solutions, IT or related technology services industry.
  • Previous working knowledge of Public Sector Purchasing process and Frameworks Contracts is ideal but not essential.
  • Excellent telephone communication skills including active listening skills and the ability to be assertive and persuasive without being aggressive.
  • Ability to project an enthusiastic and positive attitude down the phone.
  • Ability to manage the expectations of the Sales Management Team and End Customers.
  • Ability to think on your feet to solve problems.
  • Word and Excel skills, financial and business writing ability
  • Web based prospecting and market research skills
  • CRM and database management experience
  • A level standard or equivalent, strong Maths & English skills
  • Formal Sales / Telesales Training preferable
Required Behaviors:
  • Self-motivated
  • Optimistic and Enthusiastic
  • Resilient
  • Team Player
About Sharp Business Systems UK Plc
Sharp Business Systems provide innovative print, software, managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies.
By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.
As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements.
Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems.  We also supply a wide range of software solutions, which combines with our premium level service support to offer our customers a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
Our success and longevity in an ever changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.
How to Apply:
To apply now, click on “Apply Online”. All candidate applications are reviewed in accordance with the criteria outlined for the job role.



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