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Commercial Sales Order Processor
Sharp Business Systems UK PLC
Wakefield Office
 
JO-1901-877
Permanent / Full Time

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Commercial Administrator – Sales Order Processor – FTC

Role Overview
This is a fast-moving role involving the accurate processing, planning and delivery of sales orders to the customer base. You will be responsible for end to end administration from order received to delivery.  Fixed Term to the end of May 2019 with potential to go permanent

In addition to 26 days’ holidays (plus bank holidays), Sharp offer a range of benefits including cycle to work, discounted gym membership and child care vouchers. We also offer a Flexible Benefits scheme to all our colleagues (this includes high street & cinema discounts, gadget scheme, Critical Illness & Dental Insurance, holiday trading & much more).

Key Responsibilities:
  • All aspects of sales order processing from receiving the order to delivery.
  • Establishing strong working relationships with the sales team, acting as office based key contact and providing them with the administrative support to ensure deals are logged correctly and on time.
  • Working with external finance companies to explore all possible routes to receiving credit clearance on lease deals.
  • Dealing with booking arrangements and load planning of orders to fulfil customer needs, meet internal targets and with consideration of logistical lead times.
  • Customer account liaison and relationship development.
  • Calculating and costing all deals for management accounts.
  • Authorising new deliveries and collections of equipment.
  • Invoicing leasing companies or customers direct, verifying contract details.
  • Reconciling and reporting monthly statistics for allocated offices.
  • Managing the order allocation systems.
  • Resolving price discrepancies & supply issues
 
Experience, Skills & Qualifications:
Essential:
Confident communicator, excellent phone skills
Ability to deal at a very detailed level of administration
Well organised and methodical, with great attention to detail.
Highly numerate and confident with numbers
Ability to meet deadlines and work within a pressured environment
Desirable:
Sound knowledge of sales order processing
Experience of using SAP would be advantageous, but not essential as training will be provided
 
Required Behaviours:
  • Confident communicator
  • Comfortable with detail
  • Team player but able to work on own initiative
  • Adaptable to changing situations and demands
  • Able to prioritise and know when to flag issues up the management chain
  • Must demonstrate a calm unflustered attitude and diplomatic approach
  • Open to learning and developing new skills, and then passing knowledge onto colleagues
  • Level headed and patient attitude to stressful periods in month, and excellent people skills
  • Able to manage issues and conflict to point of satisfactory resolution
  • Naturally assumes ownership of issues

About Sharp Business Systems UK Plc
 
Sharp Business Systems provide innovative print, software, managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies.
 
By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.
 
As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements.
 
Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems.  We also supply a wide range of software solutions, which combines with our premium level service support to offer our customers a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
 
Our success and longevity in an ever changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.
 
How to Apply:
To apply now, click on “Apply Online”. All candidate applications are reviewed in accordance with the criteria outlined for the job role.




 

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