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Field Service Engineer
Sharp Business Systems UK PLC
Permanent / Full Time

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As a field service engineer you will visit customer sites providing first class service whilst installing, maintaining and repairing a range of multi-function devices and software. We are now looking for an additional Photocopier Engineer to cover the Northampton and Milton Keynes area.


Our engineers work sociable hours (Monday – Friday, office hours) and are provided with a company car which they can also use for their personal mileage.

Field Service Engineer responsibilities

Perform service and repairs to machines as directed by Service Admin

Deliver consumables

Deliver, install and demonstrate machines

To carry out MCP procedures on all calls including deliveries

Attend training courses and service meetings as requested

Perform workshop repairs and refurbishments as requested

Responsible for the completion of all service calls allocated

Manage protect stocks of parts and consumables in company vehicle

Promote company products and feed any relevant information back to the sales department


Required Experience  

Experience as a Field Service Engineer installing, maintaining and repairing technical devices and software

Good understanding of the printing process

Experience of networking equipment would be an advantage.

Sharp experience would be an advantage although candidates who can demonstrate they have the right skills and ability to learn will be considered as Sharp have comprehensive training facilities.


Required Behaviours:

Excellent customer service skills

Analytical problem-solving approach to difficult situations

Demonstrable logical fault-finding skills to a good level

Determined to resolve faults

Working to company targets

Fast and keen self-learner

Team Player and flexible approach to work

Ability to plan and organise self effectively



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