|Sharp Business Systems UK PLC|
|Permanent / Full Time|
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|We have an excellent opportunity for a Credit Controller to join our Wakefield team - the role will involve a combination of home and office working
Your focus will be on managing credit control on your own set of customer accounts, meeting KPIs around cash collection and aged debt tracking.
Proactive customer contact – calls and letters
Running collection letters
Document retrieval / provision
Maintaining and enhancing good customer relations
Liaising with other departments to resolve queries
Raising Credits and re-invoice requests
Pursuing payment through regular telephone calls
Maintaining relevant records in SAP
Potentially making customer visits to resolve queries
Prior experience in Credit Control
Experience of managing debts directly with Customers via phone and letter
Excel and SAP experience essential
Experience working on own initiative and self-managing
Accuracy and attention to detail
Track record of stable performance under pressure of deadlines and targets
Customer service experience an advantage
Proactive and assertive approach with positive and confident attitude
Strong written, oral and telephone skills
Good time management skills
Readily shares information and seeks assistance
Self-motivated and able to work well on own
Good interpersonal skills at all levels
About Sharp Business Systems UK Plc
Sharp Business Systems provide innovative Document Solutions, Visual Solutions, Managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies.
By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.
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